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  • Current: Are you ready for bt s redcare alarm signalling service withdrawal
Blog
Ruth Smith

Are You Ready For BT’s Redcare Alarm Signalling Service Withdrawal?

In an age where security is of utmost importance, BT's announcement to withdraw its Redcare alarm signalling service has caused significant concern across the insurance and security sectors. Redcare has been a reliable service for years, providing comprehensive alarm monitoring for both residential and commercial properties. However, as technology continues to evolve and market demands shift, BT have decided to phase out this service, leaving many customers to reconsider their next steps.

While the official withdrawal date of 1st August 2025 may seem far off, it’s wise for Redcare users to act sooner rather than later. As the deadline approaches, the demand for replacement systems is likely to surge, which could lead to installation delays and potential product shortages. Here's how to navigate the transition effectively:

1. Reassess Your Insurance Policy

Take a moment to review your insurance policy, paying special attention to the security requirements. Many insurance providers, particularly those insuring commercial properties, stipulate that specific alarm systems or monitoring services be used. With Redcare no longer available, your current system might no longer meet your insurer’s criteria, potentially risking your coverage.

2. Explore Replacement Monitoring Options

There are numerous suppliers and installers preparing for the expected surge in demand for new alarm systems. It’s essential to select a replacement service that matches the reliability and performance standards that Redcare provided. This ensures your property remains secure, and your alarm system stays in line with your insurance requirements.

3. Consult Your Insurance Broker

Reach out to your insurance broker to discuss how Redcare’s withdrawal may impact your policy. They can offer advice on any necessary adjustments to meet your insurer’s security requirements. In some instances, brokers may be able to suggest alternative solutions or recommend specific replacement services that align with your policy.

4. Upgrade Your Security System

The end of Redcare may also be an ideal time to evaluate your overall security setup. With new technologies emerging, today’s alarm systems offer advanced features such as remote monitoring, smartphone integration, and real-time alerts. Upgrading to a more modern solution can ensure your system remains compliant with your insurance policy while enhancing your peace of mind.

5. Stay Informed and Proactive

As the withdrawal date approaches, keep yourself updated on any developments or changes from BT and alternative service providers. Being proactive and informed will help you stay ahead of potential issues.

In Conclusion

By carefully reviewing your insurance policy, exploring new monitoring solutions, and staying proactive, you can smoothly transition away from Redcare’s services without compromising your property’s security. Taking action early will help mitigate risks and ensure your protection remains strong, no matter what the future holds. When it comes to safeguarding your property, staying ahead of changes is always the best strategy.

 

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© InEvexco Ltd. All Rights Reserved. InEvexco Limited is a wholly owned subsidiary of AssuredPartners International Limited. InEvexco Limited is authorised and regulated by the FCA, registered number 579079. The Financial Conduct Authority’s Register can be accessed through www.fca.gov.uk.

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