FAQs

All General Commercial Insurance Exhibitors Insurance Organisers Insurance Affinity Partnerships Contractors and Production Insurance
I've had a payment come out of my account from worldpay- what is this for?
What should a policyholder do if they wish to make a complaint about a) the advice or service they have received from InEvexco or b) the service or cover they have received from the insurer(s) on their policy?
What should a Contractor/Commercial client do if they wish to make a claim?
What should a Contractor/Commercial client do if they wish to make a claim?
Does the policy cover Stock at Contract Site and whilst in Transit to and from?
Can a Contractor/Commercial client pay via instalments?
Does the Contractors policy provide cover for contracts outside the UK?
What should an Exhibitor do if they want to make a claim?
What Insurance documents do exhibitors need to satisfy the Organisers terms and conditions?
My Insurance expires before the show, can I still upload the documents?
I cannot upload my documents online – I see two cogs and nothing else?
I want to see the policy wording – where can this be found?
I haven’t received an email asking me to upload my documents?
I am attending numerous shows – do I have to upload my documentation each time?
Can an exhibitor pay the insurance fee along with their stand invoice once the show has passes?
An exhibitor is not attending the show, but they have been uploaded?
What if I upload an exhibitor list to the wrong show and don’t manage to delete it within 24 hours?
We have an agency paying for several stands, how can we upload this if the system doesn’t allow duplicates?
The Exhibitor’s contact details need to be amended; what do I do?
We have uploaded the completed Exhibitor Upload Spreadsheet Template, but some exhibitors have not uploaded?
A show is happening soon and there are quite a few Exhibitors who have ‘done nothing’; what shall I do?
What should an Organiser do if they wish to make a complaint about the advice or service they have received from InEvexco?
What should an Organiser do if they wish to make a complaint about the service or cover they have received from the insurer(s) on their policy?
What should an Event Organiser do if they wish to make a claim?
Can I just have Public Liability cover for my Show?
Can an Organiser pay via instalments?
When should Cancellation Insurance be placed on cover?
Are Cancellation policies Annual?
Is National Mourning Cover Included as standard under the Cancellation Insurance policy?
Can the Cancellation Insurance Cover be extended to include Terrorism?
Is adverse Weather Cover Included as standard under the Cancellation Insurance policy?
Can’t find what you’re looking for?
Contact Us